Privacy Policy

Last Updated: April 2026

1. Information We Collect

When you contact Ez2Fix Garage Doors for service, we may collect the following information:

  • Contact details: Name, phone number, email address, and service address.
  • Service information: Details about the garage door issue, service history, and appointment preferences.
  • Payment information: Processed securely through third-party payment processors. We do not store credit card numbers.
  • Website usage data: IP addresses, browser type, pages viewed, and referral sources (collected via cookies and analytics tools).

2. How We Use Your Information

We use the information we collect to:

  • Schedule and perform garage door repair, installation, and maintenance services.
  • Communicate with you about your service appointments and follow-up care.
  • Process payments and maintain accurate service records.
  • Improve our website, services, and customer experience.
  • Send occasional service reminders or promotional offers (you can opt out at any time).

3. Information Sharing

We never sell your personal information to third parties. We may share information only with:

  • Payment processors to complete transactions securely.
  • Analytics providers (such as Google Analytics) to improve our website.
  • Legal authorities if required by law or to protect our rights.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission (SSL/TLS), secure server infrastructure, and access controls limited to authorized personnel.

5. Cookies & Tracking

Our website uses cookies and similar tracking technologies to analyze traffic, personalize your experience, and measure advertising effectiveness. You can control cookie preferences through your browser settings.

6. Your Rights

You may request to:

  • Access the personal information we have about you.
  • Correct inaccurate information.
  • Request deletion of your data (subject to legal retention requirements).
  • Opt out of marketing communications at any time.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this privacy policy periodically. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this privacy policy or how we handle your information: