Accessibility Statement

Our Commitment to Accessibility

Ez2Fix LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.

We believe that everyone should have the ability to access our services, regardless of their abilities or the technology they use.

Conformance Standards

Our website strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

WCAG 2.1 Level AA requires that our website be:

• Perceivable: Information and user interface components must be presentable to users in ways they can perceive
• Operable: User interface components and navigation must be operable
• Understandable: Information and the operation of the user interface must be understandable
• Robust: Content must be robust enough to be interpreted reliably by a wide variety of user agents, including assistive technologies

Accessibility Measures

Ez2Fix has implemented the following measures to ensure accessibility of our website:

Design & Development

• Use of semantic HTML5 markup for proper structure and meaning
• Proper heading hierarchy (H1-H6) for screen reader navigation
• Descriptive text alternatives (alt text) for all informative images
• Sufficient color contrast ratios (minimum 4.5:1 for normal text, 3:1 for large text)
• Clear focus indicators for keyboard navigation
• Consistent and predictable navigation throughout the site

Forms & Interactions

• Clearly labeled form fields with associated labels
• Clear error messages and validation feedback
• Sufficient touch target sizes (minimum 44x44 pixels) for mobile users
• Keyboard-accessible interactive elements
• ARIA attributes for enhanced screen reader support

Content & Readability

• Minimum font size of 16px for body text
• Responsive design optimized for various screen sizes (375px to 1920px)
• Clean, readable typography with appropriate line spacing
• Simple, plain language throughout the site

Compatible Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (JAWS, NVDA, VoiceOver)
• Screen magnification software (ZoomText, MAGic)
• Speech recognition software (Dragon NaturallySpeaking)
• Keyboard-only navigation
• High contrast mode

Known Limitations

Despite our diligent efforts, some limitations to the accessibility of our website may exist. We are actively working to address these:

• Third-party embedded content (e.g., Google Maps) may not be fully accessible
• Some older PDF documents may not be fully accessible (we are working to remediate these)
• Some animations may not fully respect the prefers-reduced-motion setting

If you encounter any accessibility barriers on our website, please let us know so we can address them.

Assessment & Testing

We regularly assess the accessibility of our website through:

• Automated accessibility testing tools
• Manual testing with keyboard-only navigation
• Screen reader testing (NVDA, VoiceOver)
• Color contrast validation
• Mobile device testing
• Google Lighthouse accessibility audits

Feedback & Contact

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

We aim to respond to accessibility feedback within 2 business days and strive to resolve reported issues within 10 business days.

Alternative Methods to Access Our Services

If you have difficulty using our website, we offer alternative methods to access our services:

• Phone: Call us at (201) 554-6769 to book service or get information
• Email: Email us at ez2fixllc@gmail.com for assistance
• In-Person: We can provide service estimates and consultations at your location

Our team is available 24/7 for emergency service requests and ready to assist you in any way possible.

Technical Specifications

The accessibility of our website relies on the following technologies:

• HTML5
• CSS3
• JavaScript (with graceful degradation)
• ARIA (Accessible Rich Internet Applications) attributes

Our website is optimized for modern browsers including Chrome, Firefox, Safari, and Edge.

Ongoing Commitment

Accessibility is an ongoing effort. We are committed to:

• Regularly auditing our website for accessibility issues
• Incorporating accessibility into our design and development process
• Training our team on accessibility standards and practices
• Staying current with evolving accessibility standards and guidelines
• Listening to user feedback and making continuous improvements

Legal & Compliance

This accessibility statement applies to the Ez2Fix website at ez2fixllc.com.

This statement was created on November 23, 2024, and was last reviewed on November 23, 2024.

Third-Party Content

Some content on our website may be provided by third parties (e.g., Google Maps, social media widgets). While we strive to ensure all content is accessible, we do not control the accessibility of third-party content. If you encounter issues with third-party content, please contact us and we will work to find an alternative solution.